Terms of service
Updated on Aug 21, 2024
By accessing or using the Partake App ("Partake," "we," "our," or "us") mobile application or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access our application or use our services.
Description of Services
Partake is a social media platform designed specifically for golfers. Our services include:
Creating and managing a golfer profile
Connecting with other golfers and building a network
Sharing live game updates and scores
Posting content to your feed (text, images, videos)
Organizing and participating in golf games with other users
In-app messaging and notifications
These Terms govern your use of our application and any interaction you may have with us or other users regarding our services.
Account Creation and Profile
To use our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Your profile may include information such as your name, location, handicap, and playing history.
User Content and Behavior
You retain ownership of any content you post on Partake, including status updates, photos, videos, and live game data. However, you grant Partake a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our services.
You agree to not post content or behave in a way that:
Is offensive, abusive, or harmful to others
Infringes on others' intellectual property rights
Is false, misleading, or fraudulent
Violates any applicable laws or regulations
We reserve the right to remove any content or suspend accounts that violate these terms.
Live Game Sharing
When you choose to share a live game, you agree that other users can view your real-time location, scores, and other game-related data. You are responsible for obtaining necessary permissions from other players in your group before sharing a live game that includes their information.
Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.
Intellectual Property
Partake and its licensors exclusively own all right, title, and interest in and to the app and services, including all associated intellectual property rights. This includes our logo, design, and any Partake-created content.
In-App Purchases
We may offer premium features through in-app purchases or subscriptions. You acknowledge that these purchases are final and non-refundable, except as required by law. Subscription terms and cancellation policies will be clearly communicated before purchase.
Limitation of Liability
To the maximum extent permitted by applicable law, Partake and its officers, directors, employees, and agents shall not be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, arising out of or relating to the use of, or inability to use, our services.
Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Florida, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Privacy policy
Updated on Aug 7, 2024
At Partake, we are committed to protecting your privacy while providing a rich social experience for golfers. This Privacy Policy explains how we collect, use, share, and protect your data when you use our golf social media app and related services.
Personal Information
We collect various types of personal information to provide and improve our services:
Profile Information: This includes your name, email address, profile picture, location, handicap, and playing history.
Social Connections: Information about your connections and interactions with other users on the platform.
Content: Any posts, comments, photos, videos, or other content you share on the platform.
Game Data: Scores, statistics, and location data from games you choose to share.
Messages: Contents of messages you send to other users through our platform.
App Usage Information
We automatically collect certain information when you use our app:
Log data, including IP addresses, device type, app version, and features used
Location data (with your permission) to enable features like nearby player discovery and course information
How We Use Your Information
We use the collected information for the following purposes:
Providing and improving our social golf platform
Connecting you with other golfers and suggesting potential golf partners
Displaying your shared content and game data to your connections
Personalizing your app experience and content feed
Analyzing app usage to enhance features and performance
Sending you notifications about activity relevant to you (e.g., friend requests, game invitations)
Information Sharing and Disclosure
We may share your information in the following ways:
With other users, based on your privacy settings and how you use the app (e.g., sharing a live game)
With service providers who assist in our operations and are bound by confidentiality obligations
In response to legal requests or to comply with applicable laws and regulations
In connection with a merger, sale, or acquisition of all or a portion of our company
We do not sell your personal information to third parties.
Data Security
We implement robust security measures to protect your data, including:
Encryption of sensitive data in transit and at rest
Regular security audits and vulnerability assessments
Strict access controls for our staff
Your Rights and Choices
You have control over your personal information:
Privacy Settings: You can adjust who can see your profile, posts, and game data in the app settings.
Location Data: You can enable or disable location services through your device settings.
Account Deletion: You can request to delete your account and associated data by contacting our support team.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.
Support Policy
Updated on Aug 7, 2024
At Partake, we are committed to providing excellent support to our golfing community. This Support Policy explains how to get help, what to expect when contacting us, and how we handle different types of support requests.
How to Contact Support
For detailed inquiries or if you cannot access the app:
Email: support@partake.club
Response time: Within 24 hours on business days
What to Include in Your Support Request
To help us assist you more efficiently, please include:
Your username or email associated with Partake
Device type and operating system version
App version number
Clear description of the issue
Screenshots or recordings (if applicable)
Steps to reproduce the problem
What We Don't Support
Disputes between users (unless involving harassment or abuse)
Third-party equipment issues
Golf rules interpretations
Golf course policies or pricing
Support Hours
Standard Support: Monday-Friday, 9 AM - 6 PM (EST)
Emergency Support: 24/7
Holiday schedules will be posted in the app
Language Support
Currently, we offer support in:
English (Primary)